How do I clean my bottle?

We recommend cleaning your bottle regularly with hot soapy water or by using a dishwasher, rinse the bottle after each use.

The bottle, nozzle cap and straw are all safe to use in the dishwasher.

It´s important to remember that the filter unit cannot be used in the dishwasher nor should it be cleaned with any type of soap or detergent, also avoid contact with hot water as it might damage the filter elements.

How do I use and clean the filter?

Because the filter is dry when first used you need to suck quite hard several times until the water completely reaches the end of the filter.

After use you should take out the filter, blow back on the filter element to blow out the remaining water, and keep in a shaded place to dry.

Can I use my bottle in the dishwasher?

Yes, everything except the filter element is dishwasher safe

Can I put my bottle in the fridge or freezer?

Do not leave the bottle in freezing conditions for a long period of time, especially if it´s full of water as the expanse from liquid (water) to solid (ice) might crack the bottle

For the best results for cold water, we recommend using very cold water from the fridge or tap, or filling the bottle with ice cubes.

Can I put my bottle in the microwave?

No. The bottle is absolutely NOT microwave friendly

Can I take my bottle through airport security?

Yes, but it depends on the airport policy, most airports don´t allow 650ml bottles to go through if they have liquid in them.

As long as you check the airport policy and take it with you either empty or full depending on the policy it will be fine.

Does the bottle have to be blue? Can I choose a different colour?

No, blue is the only colour available at the moment.
We will release more types of bottle and different colours in the future, first we want to spread and grow our community, and with the help of our followers expand our business to reach new levels.

How long does it take? If I order today, when will I receive my goods?

Your order will be ready to be dispatched in 1-2 business days & then shipped to your delivery address through PostNL with track and trace, shipping to European countries usually takes between 3-4 days, outside the EU can take up to a week.
We ship from Amsterdam, the Netherlands so orders in NL or neighbouring countries usually take under 3 days to arrive.

I received my water bottle and it´s damaged. What do I do?

At we offer a 100% customer satisfaction guarantee. We will happily replace your purchase if your goods are faulty upon arrival.

Is your packaging eco-friendly?

Yes! Our shipping box is made from 100% recycled materials, and the package filling chips are from Flo-Pak Bio/Natural so it´s completely biodegradable and compostable.

What is the bottle made of?

Our bottles are made of a high quality BPA-Free Tritan grade plastic, this provides a long lifespan, high durability and makes sure that it´s a product that does not degrade quickly to prevent further pollution.

Is the bottle recyclable?

Yes, our bottle is completely recyclable, let us know if you need any help or you can send the bottle back to use and we will take care of it!

Can I cancel my order?

We can only cancel your order if you haven´t received a tracking number, and won´t be able to modify an order after shipping information has been generated. If you would like to cancel your order and have not received a tracking number, please contact us withing 30 minutes of placing the order.

How can I track my order?

You will automatically receive an email with tracking information from our delivery service after we process your order. Please check your spam folder and reach out to us at if you can´t locate your tracking information.

Where can i share the awesome photos with my bottle?

We want to hear about what YOU are doing with your bottle! Send your photos and stories to, and follow and tag us on Instagram (

How can I join the community?

We are always looking for ambassadors who are excited about our mission, and have a fitting personality to help spread our message to friends, family or followers.
Read our transparency page to know why we work with ambassadors and how we strive to be financially transparent. If you have questions regarding our ambassador program don´t hesitate to send us a message on any of our social media platforms our our email

Can't find an answer to your question?

Email address*

Your question*